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PEOPLE

The People Team is at the heart of our organisation, committed to nurturing and supporting our store and central support teams to ensure they remain passionate and engaged in their roles. They play a vital role in creating a positive work environment offering personal development opportunities, mentorship, and maintaining a safe, inclusive and respectful workplace.

Through insightful feedback sessions and engagement surveys, they are dedicated to listening and acting on team members' needs and experiences. Their focus on creating a culture where everyone feels valued, special, and connected to our shared vision is central to driving our success and achieving our business goals.

The professionals in this team expertly manage crucial functions such as Human Resources, Learning and Development and Payroll.

Human Resources

From managing recruitment and onboarding processes to overseeing employee relations and performance management, our HR Team play a crucial role in shaping a positive organisational culture. They focus on implementing best practices in HR management to create an inclusive, motivating workplace where everyone feels inspired to contribute to our shared goals.

Learning and Development

Our Learning and Development Team is dedicated to fostering a culture of continuous growth and professional development. They design and deliver comprehensive training programmes, workshops, and e-learning courses to enhance the skills and knowledge of our teams. By identifying development needs and providing tailored learning solutions, they ensure that every team member has the opportunity to reach their full potential. Their efforts not only support individual career advancement but also drive overall business success by maintaining a highly skilled and motivated workforce.​

Payroll

Our Payroll Team is responsible for accurately and efficiently processing payroll. Their role involves calculating wages, deductions, and taxes, ensuring compliance with relevant laws and regulations. They maintain payroll records, handle employee inquiries regarding pay, and collaborate closely with HR and Finance Teams to ensure seamless payroll operations. With meticulous attention to detail and proficiency in payroll software, they ensure timely and accurate payment to our teams, contributing to their satisfaction.

If you are passionate about putting people first by supporting their development in a positive work environment, the People Team is for you!

MEET VANESSA

Since joining the business in 2015, I've had the invaluable opportunity to evolve and advance as a HR professional, driven by my passion for helping others. Constantly stretching my capabilities, I find immense joy in working closely with and meeting new people, offering support, and witnessing their remarkable growth and flourishing throughout their journey, all while maintaining a positive outlook and creatively addressing challenges.

Vanessa Carey, Group HR Business Partner

MEET PATRICIA

I am originally from Brazil and joined the company in 2022 as a Payroll Specialist. Payroll has always been a passion for me, but like many from abroad restarting my career in a new country with another language and learning new legislation was certainly a challenge. The company believed in me and gave me the feeling of being 'home.' Interacting with different teams, constantly learning and upskilling myself are why I love what I do.

Patricia Vassoler, Payroll Specialist