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RETAIL MANAGEMENT

Our retail management teams play a crucial role in driving the success of our business.​

They maximise sales and achieve key performance targets by leading and inspiring their teams to be their best. They have a strong commercial focus and are dedicated to driving business growth by analysing performance metrics and implementing strategies to maximise profitability. They take a hands-on approach for the day-to-day running of their stores including completing rotas, managing stock, maintaining store standards, merchandising and displaying product, and ensuring compliance with health, safety and legal requirements.

They are passionate about our people. Our values guide them on how to lead their teams to create a great working atmosphere and team spirit. They take responsibility for recruiting, training, and developing their teams, as well as building a culture of accountability and continuous improvement.

And, at the core of everything they do is a commitment to create special shopping experiences for our customers.

As a retail manager at Fraser Hart, every day is different presenting new challenges to overcome, but it’s incredibly rewarding to tackle these challenges and achieve success.

Joining our retail management team means embracing a dynamic and rewarding career where your leadership and passion can truly make a difference.

MEET DIANE

The part of my role I enjoy the most is supporting and developing my colleagues to be the very best they can be. Seeing team members thrive and enhance their skills to achieve both the company's objectives and their personal goals is incredibly satisfying. It is a privilege to contribute to their growth and success. By fostering an environment of continuous learning and development, I am able to help create a motivated and high-performing team that drives the company forward.

Diane Quick, Store Manager, Peterborough

MEET NICOLA

​I have dedicated my entire career to the jewellery industry, and seven years ago, I joined Fraser Hart in a part-time sales role. From the start, I felt welcomed as part of a strong team within this well-established, family-run business that genuinely cares about its staff and recognises hard work and talent. Leveraging the excellent training provided, I have since been promoted to Assistant Manager while maintaining a healthy work-life balance.

Nicola Handley, Assistant Manager, Colchester